How will First Right Holders be contacted regarding accepting their valuation?
The Taskforce will attempt to contact you three times, in line with our Policy. The first contact will be the offer package sent by Registered Post to your last known postal address. This will be followed up by a phone call or email.
The second attempt will be a follow up phone call or email. If we have not heard from you, an email will be sent to advise of the previous attempts to make contact, stating that the next step will be an offer expiry reminder with a copy provided to your solicitor used during the Buyback process.
The third attempt is the offer expiry reminder sent by Registered Post to the First Right of Refusal holder and the Buyback Solicitor.