Practical Support


Qualified real estate professionals are available to provide advice on purchasing a property in the ACT.

The Real Estate Institute of the ACT (REIACT) provide assistance for people who are transitioning to new homes. The REIACT Asbestos Advisory Group brings together experienced real estate agents who provide free advice about the process of selling a home, purchasing a new one or securing rental accommodation.

Phone (02) 62824544 or visit the REIACT website.


A range of financial advice and assistance, including grants and concessions, are available to assist homeowners with relocation expenses.

  • ActewAGL & Icon Water will waive disconnection and reconnection of electricity, gas, water and sewerage services. Refer to the information sheet below for details and contacts.
  • Telstra provide concessions for connection of fixed phone or broadband services. Refer to the information sheet below for details and contacts.
  • Local financial institutions have dedicated contacts to assist homeowners with financial advice and support.
  • Care Financial (Care Inc) provide financial counselling services to support people overcome debt.
  • TheAustralian Taxation Office provides information on understanding the tax implications of participating in the Voluntary Buyback and Eligible Impacted Property Buyback Programs. Refer to the information sheet below for details and contacts.

Useful resources


Useful resources


There are a number of organisations in the ACT that can assist people wanting to rebuild, including information on local qualified and registered building and design professionals. Information on local tradespeople registered to undertake repairs and maintenance is also available.

Individual service providers have supplied all information in relation to their listings and information is correct and up to date as at 27 February 2017. All details are subject to change by service providers without notice.

The ACT Government is committed to improving the accessibility of web content. To provide feedback or request an accessible version of a document please contact us or phone 13 22 81.