Practical Support

Individual service providers have supplied all information in relation to their listings and information is correct and up to date as at March 2019. All details are subject to change by service providers without notice.

Considering private sale or looking to buy or rent a new home?

Real Estate Institute of the ACT (REIACT) provides assistance for people who are transitioning to a new home or looking to understand their options in the real estate market. The REIACT Asbestos Advisory Group brings together experienced real estate agents who provide free advice about the process of selling a home privately, purchasing a new one or securing rental accommodation. To speak with a representative Phone 02 6282 4544 or email admin@reiact.com.au.

Financial Advice and Assistance

A range of financial advice and assistance, including grants and concessions, are available to assist homeowners with relocation expenses.

ActewAGL & Icon Water will waive disconnection and reconnection of electricity, gas, water and sewerage services. Refer to the InfoSheet for details and contacts.

Telstra provide concessions for connection of fixed phone or broadband services. Refer to the InfoSheet for details and contacts.

Local financial institutions have dedicated contacts to assist homeowners with financial advice and support.

Care Financial (Care Inc) provide financial counselling services to support people overcome debt.

The Australian Taxation Office provides information on understanding the tax implications of participating in the Voluntary Buyback and Eligible Impacted Property Buyback Programs. Refer to the InfoSheet for details and contacts.

ASIC's MoneySmart website provides calculators and free, independent guidance to help you make financial decisions.

The Department of Human Services offers a free Financial Information Service to help you make informed decisions about your finances.

Legal advice

Legal Aid ACT is a free service that helps people in the ACT with their legal problems, especially people who are socially or economically disadvantaged. Phone 1300 654 314.

The ACT Law Society provides a searchable database of solicitors in the ACT.

Buying or rebuilding a new home

There are several organisations in the ACT that can assist people wanting to buy or rebuild a new home, including knowing your rights and responsibilities and information on local qualified and registered building and design professionals.

Access Canberra can provide information on licensed, registered or accredited design and construction professionals in the ACT. The list includes architects, builders, tradespeople, asbestos assessors and removalists, and surveyors. Phone 13 22 81.

Environment, Planning and Sustainable Development Directorate provides information on regulations around buying, selling or leasing property, development applications, building approvals , zoning, and changes to planning laws, including subdivision. Phone 13 22 81.

The Asbestos Response Taskforce can provide information on deregistered blocks for sale over the counter and upcoming public auctions of deregistered blocks. Phone 02 6205 8941.

Suburban Land Agency provides information on the Land Rent Scheme Phone 13 22 81.

ACT Master Builders Association (MBA) provides information on Master Builders registered in the ACT. Phone 02 6175 5997.

Housing Industry Association provide assistance on a variety of building and planning standards and regulations. Phone 1902 973 555

Garden

Horticulturalist Mick Burgess provides free horticulture and landscape advice.

Email mickburgess@mail.com.

See also: Infosheet: Private gardens and street trees (PDF 302 KB)

Household items

Good Guys outlets in Canberra offer discounts on some household items.

The ACT Government is committed to improving the accessibility of web content. To provide feedback or request an accessible version of a document please contact us or phone 13 22 81.