Financial assistance and support

This information is correct as at June 2020. All details are subject to change without notice.

A range of financial advice and assistance, including grants and concessions, are available to assist homeowners with relocation expenses.

For buyback program participants

Financial concession for legal fees

Under the buyback program, the owner will receive $1,000 (GST incl) to cover or contribute to legal fees incurred in attending to the surrender or sale of their affected block to the Territory. This concession will be included in the settlement calculations.

Conveyance (stamp) duty concessions

Eligible homeowners participating in the buyback program are entitled to a stamp duty concession on the purchase of a residential dwelling in the ACT. Find out more on the ACT Revenue Office website or phone 02 6207 0028.

Transition assistance

Transition assistance provides support to those homeowners in an affected property participating in the buyback program who are facing difficulties moving into new living arrangements due to complex health and/or financial circumstances.

Transition assistance provides access to a portion of the equity currently held in your home to pay for expenses associated with moving to new living arrangements. This might include:

Relocation concessions

Homeowners or their tenants may be eligible for a relocation assistance grant and other financial concessions to assist with moving to new accommodation.

Utility and financial services

More information is available to download.

Support from banks

Several banks have dedicated contact numbers for providing affected homeowners with financial advice and support.

Bank Australia 6120
Bankwest 769
Bendigo and Adelaide Bank Canberra City 6290
Bendigo and Adelaide Bank Calwell and Wanniassa 6291
Bendigo and Adelaide Bank Curtin 6260
Bendigo and Adelaide Bank Jamison 6253
Bendigo and Adelaide Bank Jerrabomberra 6299
Commonwealth Bank 720 814 
Defence Bank 683 779 
HSBC Bank 744 532 
ME Bank 882 812 
National Australia Bank 701 599 
St George Bank 630 487 
Suncorp 6281 8844 
Teachers Mutual Bank 6250
Westpac Banking Corporation 630 487

More information

If you feel anxious or concerned, get support from:


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Contact us for more information.