Support for Seniors

We recognise that of the 1022  households affected, many are senior Canberrans and we are working to make the people of the Taskforce, the support networks available and information particularly accessible.

For many senior Canberrans the Buyback program and the process of moving to new living arrangements and homes, can present many questions.

The Taskforce has put in place tailored engagement activities and a range of supports to help senior Canberrans including a program of morning teas to bring seniors together as well as regular mailouts of  key materials and newsletters in hardcopy.

The Taskforce has also advocated for and secured exemptions from the Commonwealth to manage the impacts of support payments/sale of assets on pensions and income support payments.

Importantly we acknowledge that a number of senior Canberrans have expressed a desire to reside in their homes for as long as they can and surrender/settle in a few years when the scheme is nearing completion. We continue to work through potential options while recognising the affect properties may create situations of social isolation from key services.

The Taskforce also recognises that some senior Canberrans may wish to 'downsize' or consider relocating to a retirement village or aged care home. We understand that this often be a difficult and emotional decision and wish to provide assistance, information and support where possible.

Additionally, the Real Estate Institute of the ACT (REIACT) has brought together a team of experts in the property market to provide assistance to Mr Fluffy homeowners and tenants who are transitioning to new homes. The REIACT Asbestos Advisory Group brings together experienced real estate agents who are able to provide free advice to individuals about the process of selling their home, purchasing a new one or securing rental accommodation.

The senior agents are able to meet with Mr Fluffy homeowners or tenants face to face to provide practical advice and tips on buying or renting. People wishing to access the free advice from the REIACT Asbestos Advisory Group can contact the Taskforce Personal Support Team or call the REIACT office directly.


  • Contact the Personal Support Team or visit the team at one of four Community Service Centres that are available to access information, support and financial assistance.
  • If you are interested in the possibility of moving into a retirement village or aged care residence, there is a range of support available. The Australian Government Department of Social Services offers a guide titled Five Steps to Entry into an Aged Care Home. This guide provides information on how to access services offered by the Commonwealth Government. The ACT Government Justice and Community Safety Directorate offers The Retirement Villages Handbook which includes information about contracts, fees and charges and the rights and responsibilities of operators and residents.
  • Once you've established which option is best for you, there is support available to help you move from your home if required. The Taskforce has a moving checklist which can help you with what you need to do and when. There is also a list of services and contacts that can help you prepare for and complete major moving tasks.

Key Contacts:

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